Website Member Home Loan, LLC
MHL is a full-service mortgage company and broker.
As a member of our production staff, you will be mentored by an internal mortgage loan officer and management of Member Home Loan. During this period, the employee and mentor will work together preparing the files for the mortgage loan processor (MLP). This, along with additional training, will prepare the employee to build their pipeline in accordance with Member Home Loan’s policies.
The MLO responds to customer inquiries and referrals that are generated from both their own contacts and from Member Home Loan, LLC business channels. The MLO conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product and pricing policies and guidelines, and gather any additional required information. The MLO maintains a thorough knowledge of lending programs, policies, procedures, and regulatory requirements. The MLO continually demonstrates a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements.
The Mortgage Loan Officer
Develops and maintains successful relationships with business referral sources, existing and prospective, along with Member Home Loan, LLC business partners.
Prospects new mortgage lending opportunities.
Meets with customers as necessary during various stages of the loan process.
Utilizes Member Home Loan, LLC training materials, reference tools, and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
Provides complete loan applications to be put into processing.
Ensures exceptional customer experience by overseeing loan process from origination to close and providing ongoing communication with customers and business partners.
Achieves production goals as established by Member Home Loan, LLC.
Oversees and ensures successful completion of all assigned Mortgage Loan Officer Training activities.
ACTIVITIES/TASKS – on a day-to-day basis
Loan Application Process
Meet with prospective borrowers.
Review / Analyze credit and financial data.
Determine borrower financing objectives and goals.
Present appropriate Member Home Loan, LLC products, and programs and explain guidelines.
Apprise of pricing and lock rate as required.
Identify appropriate opportunities to sell additional products.
Collect supporting loan documentation as required and provide a complete package to Mortgage Loan Processor.
Work with Production Manager, Mortgage Loan Processors, Sales Assistant’s and directly with operations to ensure that loan docs are submitted for processing in the highest quality possible as established by Member Home Loan, LLC.
Work with EVP, Operations Manager, Production Manager, Mortgage Loan Processors, Sales Assistant’s and directly with operations to ensure that loan conditions are met.
Partner with EVP, Production Manager, and Mortgage Loan Processors with ongoing communication to the customer regarding loan status.
Update Realtors, Builders, or any professional referral source on loan status once a week (on Fridays) using the Email Loan Status Update flyer.
Utilize existing LOS to check for notes and conditions.
Attend and complete all Member Home Loan, LLC required training.
Maintain current and thorough knowledge of all lending programs, policies, procedures, and regulatory requirements.
Perform all job functions in accordance with Member Home Loan, LLC policies and procedures.