Mortgage Claims Analyst
Website PHOENIX COLLATERAL ADVISORS, LLC (FLHOME)
The Mortgage Claims Analyst will be responsible for performing a variety of activities related to reconciling claims filed to FHA, VA and USDA, Conventional Claims and Private Mortgage Insurers. Perform loss analysis on all foreclosed loans to determine the avoidable/unavoidable loss for each loan. The goal of the analysis is to analyze and calculate losses, maximize claim recoveries and continue to remain in compliance. Knowledgeable of all Default Servicing processes up to and including Loss Mitigation, Bankruptcy and Foreclosure in addition to mortgage servicing state and federal guidelines. This person will analyze loan level files and policies and procedures on behalf of PHOENIX and our clients.
Essential Duties & Responsibilities:
Familiarity with FHA, VA, USDA , FNMA and FHLMC servicing guidelines.
FHA Part A and B Claim Filing.
FHA Supplemental Claim Filing.
FHA Loss Mitigation Claim Filing.
VA Claim Filing.
USDA Claim Filing.
Conventional Claim Filing.
Track claim findings and respond to Client leadership team.
Review all past claims filed to determine possible recoverability, report on identifiable recoverable losses & document steps to assist with loss recovery.
Integrate specific servicing requirements regarding loss analysis processes.
Provide flexible, scalable claims management solutions.
Comply with all state and federal laws, regulations, investor, and insurer guidelines.
Responsible for keeping abreast of relevant changes to investor/insurer guidelines, industry standards and client expectations.
Reconciliation goal is to maximize the recovery of losses through the timely and accurate filing of mortgage insurance and investor claims.
Identifying gaps in the department policies and procedures which allowed breakdown and provide recommendations to correct breakdown in process.
Field questions about the file from management as well as present complete file case review to management with recommendations for improvement.
All other duties as assigned.
Qualifications, Knowledge, and Skills:
High School Diploma or equivalent required, college degree preferred in Business, Math, English, Legal or other related subjects (and/or equivalent work experience).
Knowledge of mortgage banking, familiarity with RESPA, FDCPA, GLBA, and federal and state laws related to foreclosure and bankruptcy processes.
2-4 years of experience preferably is a mortgage banking environment learning all the rules and regulations.
Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards.
Advanced analytical skills, ability to analyze problems and provide the appropriate solution.
Strong professional and interpersonal communication skills verbally and through written electronic correspondence.
Advanced problem solving, multi-tasking and organizational skills with strong attention to detail.
Ability to analyze data and make recommendations on how to improve trends.
Must be highly confidential to protect the client’s privacy rights.
PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills.
Excellent professional verbal and written communications skills.
Ability to meet strict deadlines and take direction from more senior personnel.
Proven ability to prioritize workflow during high volumes and within critical time frame.
Self-starter who is able to work in a fast paced, multi-faceted environment.
3+ Years of previous Default servicing experience.
Education & Experience:
3+ Years of mortgage banking, servicing, or related regulatory experience.
Prolonged periods of sitting at a desk, working on a computer, and being available and responsive via email/phone/messaging.
Must be able to lift up to 15 pounds at times.
(If applicable to role) Travel to meet with clients or potential clients and/or to represent the company at conferences will be required on occasion or as-needed.
Position and Company Specific Information for Job Posting
With over 200 clients across the country, the Phoenix family of companies is led by Phoenix Capital, Inc. (PCI) Since its founding in 1996, PCI has grown into a market leading mortgage banking advisor that specializes in mortgage servicing rights (MSRs). PCI helps its clients succeed by creating uniquely tailored strategies to achieve best execution for each individual client’s objectives. Having managed approximately $600 billion of MSR transactions since 2013 alone, PCI’s seasoned management team offers an unmatched understanding of the MSR market.
Phoenix Capital, Inc. offers a competitive salary, 401k plan, health and dental insurance. Please visit us at www.phoenixtma.com
Job Type: Full-time
Pay: $50,000.00 – $60,000.00 per year