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Job: Loan Processing/Closing Manager

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Title Loan Processing/Closing Manager
Categories Closer, Management, Operations Manager
Salary Level 2
State WA
Job Information

Credit Human, a federally chartered credit union, is seeking a Mortgage Loan Processing/Closing Manager for its Manufactured Home Lending Department.

The perfect candidate will manage and lead a team of mortgage loan processors and closers that partner with clients to fulfill the dream of affordable home ownership.

  • You will be joining a team charged with growing an important new product line
  • Your authenticity will be an asset to our team of collaborative cross-functional leaders
  • Your leadership will enable the team to deliver an extraordinary service experience and grow market share

If you aspire to a career with competitive compensation, comprehensive benefits, and a clear sense of community, Credit Human is the place where craftsmanship and potential meet to deepen client relationships.

If you enjoy building and maintaining an effective team, measuring and enabling work, and motivating and developing direct reports, please apply now!




  • Customer Focus                        Advanced
  • Operational Management        Intermediate
  • Motivating Others                     Intermediate
  • Continuous Improvement       Some Knowledge



  • Leader: Inspires teammates to follow them
  • Team Player: Works well as a member of a group



  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


           Preferred: Bachelors or better in Finance or related field



  • 5+ years mortgage lending experience (manufactured housing a plus)
  • 2+ years’ experience in a leadership capacity directing loan processing/closing staff
  • Proven ability to recognize and creatively solve problems

Credit Human provides employees with many valuable benefits!

Employees working 25 or more hours per week qualify for:

  • Vacation and Sick Leave Programs & 12 Paid Holidays per Year (Full-Time Employees)
  • Medical, Dental and Vision Insurance
  • Basic Life/AD&D/Long-term Disability Insurance – Employer Paid
  • Flexible Spending Accounts (FSAs) – Medical/Dependent Care
  • Defined Benefit Retirement Plan & 401(k)
  • College Tuition Reimbursement
  • Voluntary Insurance Products – Life, Accident, and Cancer
  • Credit Union Membership with Free Checking and Service Fee Discounts
  • Employee Assistance Program (EAP)

Credit Human conducts employment background checks that may be used for decisions related to employment. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, CHEX system, past employment verifications, criminal history check on convictions and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card.

Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Apply Now