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Job: Mortgage Loan Officer

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Title Mortgage Loan Officer
Categories Loan Officer
Salary Base salary plus commission
State VA
Job Information

At Virginia Credit Union, we are always looking for people who share our passion for helping members build their finances and confidence through opportunities, knowledge and encouragement. In return, we offer employees a challenging and rewarding work environment. We are committed to maintaining an atmosphere of respect and integrity that promotes teamwork and continual improvement. Virginia Credit Union is an Equal Opportunity Employer.

The Mortgage Loan Officer is responsible for assisting Virginia Credit Union members in obtaining first mortgage loans including FHA, USDA-RD, VA, and VHDA.  Develop and maintain business relationships with VACU partners, builders and realtors.  Obtain and maintain all pertinent documents for processing.    Responsible for application from initial receipt through loan approval/closing and ensuring that the application is handled in a timely manner.   Exemplify excellent member service.

Duties and Responsibilities

  • Interview members for first mortgage loans including purchase and refinance transactions.  Assist members with understanding the homeownership process or other related mortgage products, including conventional and government lending programs.  Present mortgage options that balance leverage and home affordability.
  • Facilitate homeownership programs and seminars.  Assist in the development of marketing strategies to deepen mortgage relationships with members.
  • Consistently communicates with members their application status, (approval, denial, additional documentation, etc.), and current interest rates.  Responsible for ensuring interest rates are locked in conformity with VACU policies.
  • Conducts preliminary underwriting reviews to assess secondary market standards (where applicable) or VACU guidelines.  Submit complete applications to processing and underwriting using computer technology.
  • Assist in obtaining information for timely processing of all mortgage loans.  Verify supporting documentation including, but not limited to, employment history, deposit information and other documentation related to the application.
  • Comply with Regulations B, X and Z regarding the completion of required disclosures including, but not limited to, the Good Faith Estimate, Truth in Lending, Potential Transfer of Servicing Form, and if required, the Adverse Action notice.
  • Promotes VACU mortgage products at branch locations, VACU finance seminars, and cross promotes other VACU financial services options such as consumer lending, investment services, property and casualty insurance, title and settlement services, and VACU realty.
  • Complete all required BSA and OFAC training.  Report all suspicious activity to Security.
  • Other duties may be required and assigned by the manager.



High School Graduate; College graduate preferred, but not required.

Work Experience:

 Significant conventional and government loan experience required. Excellent knowledge of mortgage documentation s as well as federal, state, and local real estate regulations required. Prior experience building Dealer/Realtor relationships and marketing mortgage products preferred.  Retail and Branch banking experience preferred. Experience using EMPOWER automated underwriting system a plus.

Desirable Traits:

Excellent oral and written communication skills. Strong customer service and sales ability as demonstrated by monthly sales volume of $1mm of funded loans per month.  Strong problem solving and organizational skills.  Ability to analyze financial information. Must be a team player. Computer experience required.


 Overtime and/or Saturday hours may be required


 Must be able to be actively registered with the Nationwide Mortgage Licensing System and Registry (NMLS)

Physical Requirements:

This job requires the ability to sit for long periods of time. This job requires infrequent lifting or carrying of objects up to 10 pounds.

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