|Title||Mortgage Operations Training Leader|
Mortgage Operations Training Leader – Manager
The Mortgage Operations Training Leader / Manager will build out, develop and implement a training program and courses for all mortgage operations departments and groups from the initial mortgage application through loan closing, including the Underwriting function. They will work with Company leadership to define and implement training opportunities for improving efficiency and effectiveness, focusing on meeting business results and creating a consistent and compelling learning experience.
The Training Manager will have experience developing training programs (self-taught, instructor led, web, video etc.) within main mortgage operations departments. They will be proficient in program and curriculum development and have a strong sense of promoting and building teamwork. The Training Manager will have demonstrated excellence in presentation creation, strong training delivery skills, knowledge of training technology and systems, establishing policies and procedures. The Training Manager will ensure that the training function is flexible and focused, gather feedback and work with management to adjust training materials based upon regulatory, process changes, updates, technology releases, audience feedback and new needs as they arise.
Background and Skills Needed
Our client is a fast growing Charlotte area mortgage bank with a technology focus and extremely strong employee culture and focus. Licensed in 30 + States with a wide array pf products, they are ranked as a top “Place to Work” in Charlotte.
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