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TitleHuman Resources Generalist
Company Confidential
Job Information

Position Summary:

The Human Resources Generalist is responsible for day to day administration of general employment, employee relations, compensation, training, terminations and off boarding. The Human Resources Generalist works directly with management and assists the HR Manager with the development and implementation of HR initiatives and special projects. The successful candidate must have a strong attention to detail, be able to multi-task and have experience working with mortgage loan origination compensation.


Essential Job Functions:

Specific tasks will include, but are not limited to, the following:

  • Keep the HRIS and files up-to-date for all employees/ex-employees with all status/compensation changes including: new hires, job transfers/reclassifications, promotions/demotions, full-time/part-time employment changes, and terminations/separations.
  • Answer employee questions regarding recruiting, benefits, compensation, training, and employee relations.
  • Conduct exit interviews, analyze data and make recommendations to the management team for corrective action and continuous improvement.
  • Review complex employee relation cases with Human Resources Manager.
  • Coach, counsel and guide managers on proper execution of employee disciplinary actions.
  • Participate in the management of compensation functions, including but not limited to, requests for salary increases, bonuses, incentives, incoming branches; create compensation and status change notices, manage the branch compensation spreadsheet, and other compensation related projects and activities.
  • Maintain a working knowledge of mortgage loan origination compensation.
  • Create custom mortgage loan origination incentive plans within compliance.
  • Collect and present information to defend/support unemployment/Workers Compensation hearings.
  • Oversee creation and maintenance of trainings for learning management system: Digital Chalk.
  • Train and mentor the Human Resources Assistant and/or Receptionist as needed.
  • Assist with delivery and preparation of new hire orientations and Branch Manager trainings.
  • Create and update job descriptions.
  • Oversee the employee termination process, including but not limited to termination of accesses, and preparing and sending separation/termination documents.
  • Review the HR portion of the AP monthly invoices.
  • Run reports from UltiPro as needed.
  • Ensure the HR Documents on the Intranet are up to date.
  • Draft communication materials for company-wide distribution.
  • Create surveys and collect and analyze data in Survey Monkey Surveys.
  • Maintain compliance with federal, state and local employment and benefits laws and regulations.
  • Effectively communicate, work with, and build relationships with all levels of constituents including culturally and linguistically diverse staff members and external candidates and/or vendors, while operating in a fast-paced customer service driven environment.
  • Maintain the highest level of confidentiality.

Required Job Functions:

  • Specific tasks will include, but are not limited to, the following:
  • Assist with day to day HR department functions and projects as needed.
  • Assist with corporate and charity events.
  • Assist with interviewing candidates at the corporate office and providing professional feedback to hiring manager.
  • Participate in HR and management meetings as necessary.
  • Assist with employee trainings.
  • Assist with answering applicable HR questions.
    • This position may require occasional travel.
    • This position may supervise up to two employees.
  • Additional tasks as assigned


Date Posted2017-11-22
Job CategoriesManagement, Other
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TitleSenior Internal Auditor
Company Benchmark Mortgage
Job Information
Senior Internal Auditor
Benchmark Mortgage is looking for a Senior Internal Auditor to be responsible for performing internal audit projects as well as critical project management duties in the planning, scheduling, coordinating, reviewing and reporting of audits. Work performed will include coverage of functional and operating units, focusing on financial, IT, mortgage origination, mortgage servicing, and other operational processes. The senior internal auditor reports to general counsel.
Major Areas of Responsibility:
• Plan, schedule, coordinate, perform, and review audits
• Prepare internal audit reports for committee
• Develop internal audit scope
• Perform internal audit procedures
• Follow-up on the status of outstanding internal audit issues
• Direct and review the work of other internal audit personnel
Primary Objectives:
• Planning, scheduling, coordinating, performing, reviewing and reporting of audits
• Developing procedures, schedules, priorities, and programs for achieving audit objectives and goals
Job Requirements:
• Understanding of internal control concepts and experience in applying them to plan, perform, manage and report on the evaluation of various business processes, areas, and functions
• Ability to work independently, with limited direction and guidance
• Excellent verbal and written communication skills, in order to effectively present to peers and management
• Exhibit leadership needed to sell ideas and obtain management buy-in for constructive change
• Understanding of internal auditing standards, COSO, and risk assessment practices
• Underwriting of the technical aspects of accounting and financial reporting
• Experience in performing multiple projects and working with varying team members
• Willing to travel up to 25% of the time to locations within the United States
Education and Experience:
• Bachelor’s degree in accounting, finance or commensurate experience and education
• At least five years most recent experience in mortgage internal audit
• At least five years public accounting or private industry experience with knowledge of accounting, finance, and internal control areas
• CPA or CPI designation preferred
Date Posted2017-11-21
Job CategoriesOther
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TitleMortgage Loan Officer
Company Virginia Credit Union
Job Information

At Virginia Credit Union, we are always looking for people who share our passion for helping members build their finances and confidence through opportunities, knowledge and encouragement. In return, we offer employees a challenging and rewarding work environment. We are committed to maintaining an atmosphere of respect and integrity that promotes teamwork and continual improvement. Virginia Credit Union is an Equal Opportunity Employer.

The Mortgage Loan Officer is responsible for assisting Virginia Credit Union members in obtaining first mortgage loans including FHA, USDA-RD, VA, and VHDA.  Develop and maintain business relationships with VACU partners, builders and realtors.  Obtain and maintain all pertinent documents for processing.    Responsible for application from initial receipt through loan approval/closing and ensuring that the application is handled in a timely manner.   Exemplify excellent member service.

Duties and Responsibilities

  • Interview members for first mortgage loans including purchase and refinance transactions.  Assist members with understanding the homeownership process or other related mortgage products, including conventional and government lending programs.  Present mortgage options that balance leverage and home affordability.
  • Facilitate homeownership programs and seminars.  Assist in the development of marketing strategies to deepen mortgage relationships with members.
  • Consistently communicates with members their application status, (approval, denial, additional documentation, etc.), and current interest rates.  Responsible for ensuring interest rates are locked in conformity with VACU policies.
  • Conducts preliminary underwriting reviews to assess secondary market standards (where applicable) or VACU guidelines.  Submit complete applications to processing and underwriting using computer technology.
  • Assist in obtaining information for timely processing of all mortgage loans.  Verify supporting documentation including, but not limited to, employment history, deposit information and other documentation related to the application.
  • Comply with Regulations B, X and Z regarding the completion of required disclosures including, but not limited to, the Good Faith Estimate, Truth in Lending, Potential Transfer of Servicing Form, and if required, the Adverse Action notice.
  • Promotes VACU mortgage products at branch locations, VACU finance seminars, and cross promotes other VACU financial services options such as consumer lending, investment services, property and casualty insurance, title and settlement services, and VACU realty.
  • Complete all required BSA and OFAC training.  Report all suspicious activity to Security.
  • Other duties may be required and assigned by the manager.



High School Graduate; College graduate preferred, but not required.

Work Experience:

 Significant conventional and government loan experience required. Excellent knowledge of mortgage documentation s as well as federal, state, and local real estate regulations required. Prior experience building Dealer/Realtor relationships and marketing mortgage products preferred.  Retail and Branch banking experience preferred. Experience using EMPOWER automated underwriting system a plus.

Desirable Traits:

Excellent oral and written communication skills. Strong customer service and sales ability as demonstrated by monthly sales volume of $1mm of funded loans per month.  Strong problem solving and organizational skills.  Ability to analyze financial information. Must be a team player. Computer experience required.


 Overtime and/or Saturday hours may be required


 Must be able to be actively registered with the Nationwide Mortgage Licensing System and Registry (NMLS)

Physical Requirements:

This job requires the ability to sit for long periods of time. This job requires infrequent lifting or carrying of objects up to 10 pounds.

Date Posted2017-11-14
Job CategoriesLoan Officer
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TitleLoan Shipper
Company Citadel Servicing Corporation
Job Information

Citadel Servicing Corporation (CSC) is E X P A N D I N G! We are currently hiring an experienced Loan Shipper to help us grow! If you have the skills we are looking for, we want to hear from you.

About You

You have strong time management skills and a pay close attention to details. You are an effective communicator, an excellent team player, and can also work independently when required. You have a strong sense of urgency and take initiative to get things done. You also want to work for an employer who appreciates your contributions, values your opinions, and offers job stability with opportunities for advancement.

Job Description

  • Support in the preparation and copying of files for delivery using appropriate guidelines with established timeframes
  • Sort and stack to current company standards and guidelines
  • Scan mortgage loan documents into internal shared drives and document imaging system
  • Review and audit files for data integrity
  • Process loans on servicing operating system as necessary
  • Assist in special projects as needed


  • Some excel or spreadsheet equivalent experience, Word processing, Internet software, email
  • Some mortgage experience preferably in the Shipping Department
  • Punctual

Benefits & Perks

  • Competitive compensation
  • Medical, dental, vision, and other insurance options (employer/employee contributions)
  • Paid time off, including holidays, vacation days, sick days
  • Professional workplace in a fun, team-oriented environment
  • Profit sharing opportunities
  • Additional company perks and awards


How to Apply

Please click on the apply button and submit your application and résumé. Local candidates only, please; relocation and telecommuting are not offered.

Date Posted2017-11-13
Job CategoriesShipper
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TitleAccount Manager
Company Citadel Servicing Corporation
Job Information

Citadel Servicing Corporation (CSC) is E X P A N D I N G! We are currently hiring experienced Account Managers to help us grow! If you have the skills we are looking for, we want to hear from you.

About You

You have strong time management skills and a pay close attention to details. You are an effective communicator, an excellent team player, and can also work independently when required. You have a strong sense of urgency and take initiative to get things done. You also want to work for an employer who appreciates your contributions, values your opinions, and offers job stability with opportunities for advancement.

Job Description

  • Monitor loans for Account Executives from submission through funding
  • Assist Brokers, offering timely responses to questions and excellent customer service
  • Review broker-submitted documentation before submitting to Underwriting
  • Follow up on all approval conditions (i.e. prior to doc and prior to funding conditions)
  • Order loan documents when Underwriter clears the file for docs
  • Perform additional duties as assigned


  • Minimum of 3 years current Account Manager/Loan Processing experience
  • Minimum of 3 years experience working with standard industry and investor guidelines
  • Knowledgeable in the complex borrower types, such as LLCs and Trusts
  • Proficient in the review of income documentation and financial statements (i.e. P&Ls)
  • Proficient in Microsoft Office applications (i.e. Excel, Outlook, Word) and experience with mortgage industry software and online apps
  • High School Diploma or equivalent

Benefits & Perks

  • Competitive compensation
  • Medical, dental, vision, and other insurance options (employer/employee contributions)
  • Paid time off, including holidays, vacation days, sick days
  • Professional workplace in a fun, team-oriented environment
  • Profit sharing opportunities
  • Additional company perks and awards

How to Apply

Click on the apply button and submit your application and résumé. Local candidates only, please; relocation and telecommuting are not offered.

Date Posted2017-11-13
Job CategoriesOperations Manager
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TitleMortgage Sales Manager - Warner Robins, Ga.
Company N/A
Job Information

Robins Financial Credit Union (RFCU) began in 1954 and is a member-owned, not-for-profit financial cooperative. Our fundamental responsibility is to actively serve people within our field of membership, and as appropriate, the communities in which they live. We have approximately 185,000 members, 20 locations and assets valued at $2.4 billion.

We provide a professional working environment and rewarding career opportunities along with Employer paid Life Insurance Coverage, AD&D, Short Term and Long Term Disability insurance. Other reasonably priced benefit options are Medical, Dental, Vision, Flex Spending Accounts and a 401k Plan with a broad array of investment options. Employees are also offered a generous Paid Time Off (PTO) program.

  • Job Summary: The role of the Mortgage Sales Manager is to build, coach, develop, lead and motivate a team that is capable of analyzing clients’ needs while efficiently working the client through the loan origination process. The Mortgage Sales Manager is responsible for knowing and ensuring the Loan Originators are familiar with all Federal and State Regulations and RFCU policies/procedures. The Mortgage Sales Manager is to keep informed of trends and developments in the real estate market and mortgage industry and to develop and maintain in-depth knowledge of products and services as well as knowledge of competitors and competitive products.

    Directly Manages Position(s): Mortgage Originators: AVP Mortgage indirectly manages Mortgage Originators

    Indirectly Manages Position(s): N/A

    Minimum Qualifications

    Job Education and Experience: Five years of demonstrated mortgage lending experience, three+ years sales management experience

    Preferred Education, Certifications & Experience (addition to above): College degree in business or closely related field is preferred

    Knowledge and Job Performance Requirements

    Advanced knowledge of mortgage lending guidelines and regulations—must have ability to calculate ratios, percentages, and loan payments.

    Must have well-developed interpersonal, written, and telephone communication skills

    Must be proficient in Microsoft Office Suite programs

    Must be eligible to register with Nationwide Mortgage Licensing System & Registry

    Essential Functions

    Provides direction and leadership to Mortgage Origination Team to achieve desired sales and service results

      • Develops sales goals and strategies to drive growth and profitability
      • Coaches Mortgage Origination Team to effectively sell Robins Financial mortgage products
      • Monitors sales goals and makes adjustments to achieve annual volume and service goals
      • Works closely with Mortgage Leadership to enhance the mortgage experience for our members.

    Oversees day-to-day activities of the Mortgage Origination Team

      • Coordinates training for all new team members
      • Conducts sales meetings, conference calls, and branch visits according to established Management routine
      • Responds to escalated mortgage originations complaints from membership and/or other parties
      • Accomplishes staff results by communicating job expectations; planning, monitoring and appraising job results; provides proper training, development opportunities, coaching, and counseling; ensures appropriate discipline of staff members according to RFCU policies; conducts scheduled performance reviews in a timely manner.
      • Communicates changes to products, pricing, investor requirements, and systems

    Collaborates with others to promote mortgage products

      • Develop and maintains referral relationships with Realtors, builders/developers, and other industry partners
      • Meets with Marketing Department representative on a regular basis and provides strategy and industry content upon request
      • Supports Origination staff with Individual Marketing Plans
      • Ensures accuracy and functionality of member facing tools (i.e. website and point of sale engine) and communicates opportunities for improvement

    Maintains knowledge of mortgage loan competition and industry best practices

      • Communicates known competition changes and trends to leaders to aid in maintaining competitive practices and recommends process improvements where appropriate
      • Attends management meetings as requested
      • Attends conferences, meetings and site visits as requested
      • Participates in all mortgage process improvement projects as assigned


Date Posted2017-11-09
Job CategoriesManagement
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TitleMortgage Loan Officer
Company Citadel Servicing Corporation
Job Information

We are hiring licensed Mortgage Loan Originators who are aggressive,have a go-getter attitude, and mad closing skills. Your level of service is sooutstanding that you time and again build upon your book of business with referrals. This is consistently accomplished because you always offer excellent customer service, espouse a positive attitude, and have an insatiable appetite for success.

Job Description

  • Maximize opportunities to take loan applications upon receipt of “warm transfers” from our Loan Servicing Department and other paid lead sources that have a slam dunk close rate
  • Develop and execute an effective prospecting plan for repeat business
  • Build a rapport with prospects and clients, analyze financial situations, structure loans that meet clientele goals as well as appropriate guidelines
  • Offer pricing quotes, request initial documents from clients, and submitclean and complete documentation packages when passing the loan to Loan Processing
  • Maintain an up-to-date sales pipeline, while enjoying our high ratio of Loan Processing to Sales (which allows you to focus on Productionnot Processing)


  • Active NMLS license preferably in CA, FL, PA, NJ, WA, GA
  • Ability to thrive in a fast-pasted environment
  • Ability to multi-task and always provide swift responses to inquiries and other follow-up

Benefits & Perks

  • 10+ high quality leads per day
  • Competitive compensation package. Our LOs have opportunity to make 6 FIGURES
  • Medical, dental, vision, and other insurance options (employer/employee contributions)

How to Apply

Please click on the apply button and submit your application and résumé.Local candidates only, please; relocation and telecommuting are not offered.

Date Posted2017-11-09
Job CategoriesLoan Officer
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TitleMortgage Loan Officer
Company ASI Federal Credit Union
Job Information


Are you ready to improve the quality of your life?  Do you want a rewarding mortgage career and a personal life too?  Is so, ASI Federal Credit Union is growing and is now looking for experienced and dedicated Mortgage Loan Officers.  Our unique culture offers the right balance of high performance and work-life balance.

Why join the ASI FCU family?

  • Institution provided leads from our over 56,000 credit union members
  • Access to a wide array of conventional and government products, as well innovative credit union portfolio products and programs
  • A competitive, performance based compensation plan that includes: salary, unlimited commissions, 401(k) Plan; Medical, Life, Dental and Vision Insurance
  • Comprehensive credit union sponsored marketing support
  • Flexible hours/scheduling
  • Opportunities to influence the design of new products and services

As a Mortgage Loan Officer, your Tasks and Responsibilities will include...

  • Originate mortgage loans by establishing member relationships, maintaining referral partners, and marketing to potential new sources.
  • Insure that all origination activities are in full compliance with state and federal lending laws.
  • Take pride in working for ASI FCU and be a positive ambassador for the credit union in all communications and actions.
  • Take full and accurate loan applications.
  • Disclose properly and on time.
  • Work closely with members, processors and underwriters to expedite the loan approval and closing process.
  • Communicate clearly and frequently with the members and related third parties involved in the transaction.
  • Attend required meetings and trainings.
  • Continually market to individual database.
  • Strive to establish new referral relationships each month.
  • Complete regular continuing education requirements.
  • Set proper expectations with clients and referral partners.

As a Mortgage Loan Officer, you will have the following competencies...

  • In depth knowledge of residential loan products, programs, and guidelines.
  • Complete 1003 mortgage loan applications and build complete loan files for submission to processing.
  • Ability to run files through the proper AUS system depending on loan product.
  • Read and understand credit reports and how they relate to qualification.
  • Analyze applications and supporting documentation, and then determine the appropriate loan product and type.
  • Talent for proper communication and setting appropriate expectation levels with clients and third parties.
  • Excellent customer/interpersonal service skills and communication skills, both verbal and written.
  • Ability to work in a time-sensitive work environment to ensure strict time restrictions are met.
  • Work in an organized, accurate, thorough, and timely manner.

Preferred requirements…

  • Five years or more of recent experience originating mortgages
  • Possess active realtor referral sources
  • Calyx LOS experience
  • Bilingual in Spanish and English

Basic requirements…

  • Possess active Mortgage Loan Originator license (NMLS) with no negative entries
  • High School Diploma or GED
  • Demonstrated ability to work responsibly with a high degree of autonomy and accountability
  • A high level of interpersonal skills
  • Financial analytical ability
  • Honesty along with high ethical standards

It’s time now to find a home for your mortgage career.  It’s time to make a good living and have the time you want for your family.  Apply right now so that you can be considered for one of these exciting ground floor opportunities and bring balance back to your life.

Date Posted2017-11-03
Job CategoriesLoan Officer
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TitleBusiness Analyst Manager
Company N/A
Job Information

Position Overview:

Subject to the ultimate supervision, direction and control of Company, the Business Analyst Manager will be responsible for analyzing existing business processes to create consistency and uniformity, identify areas for improvement, document processes and create training materials. The Business Analyst Manager will perform feasibility analysis, scope projects and partner with the project management team to prioritize deliverables for existing software applications. This position will also manage the Information Technology (IT) and Help Desk staff.


Primary Duties &Responsibilities:

  • serve as SME for Encompass
  • oversee help desk, including personally handling escalated problems and acting as back-up when needed
  • establish, measure and publish expected vs. actual help desk service levels to dramatically improve the customer service experience
  • perform a thorough assessment of utilization of Encompass by all departments
  • offer solutions/best practices and provide ongoing training to implement best practices
  • oversee systems training of all new employees, including developing training materials
  • manage the outsourced IT vendor to ensure timely onboarding of new employees and new branches and ongoing IT support
  • act as project team lead on any systems related projects, including programming
  • responsible for reviewing and summarizing any Encompass release notes and leading the team responsible for testing prior to release into the live environment
  • research, recommend and test new systems when needed and participate in systems vendor contract negotiations
  • responsible for remaining up to date on improvements in systems, industry trends, emerging technologies, and software development best practices

Position can work remote.

Date Posted2017-09-28
Job CategoriesCompliance, Operations Manager, Other
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TitleRegional Manager
Company First United Bank Mortgage
Job Information

First United Bank Mortgage, a top 10 market leader in Dallas/Fort Worth and Top 3 in Oklahoma, is looking for a Regional Manager to continue growth in the South Texas Market. The role would support the existing retail branch platform which includes 3 Scottsman Guide originators and $360M in annual volume. First United Bank is a $6.2B community bank based in Oklahoma which offers competitive Portfolio products including in-house Jumbo, OTC and 2X close Construction, Doctor Program, and Non-Warrantable Condos.  FUBM is a direct seller/servicer to FNMA, FHMLC and GNMA.  To learn more about joining our team, please contact Tara Price, Sr. Managing Director of Mortgage at tprice@firstunitedbank.com or Kristofer Sanders, Mortgage Director of Talent Acquisition at ksanders@firstunitedbank.com or 972-569-2352

Date Posted2017-09-27
Job CategoriesManagement
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TitleSenior sales executive or head of origination
Company Confidential
LocationNew Jersey
Job Information

2 year old private lender is looking to expand in North and South East of US and Texas. We are looking for a bright and enthusiastic person who can help us grow business with active real estate investors or developers, mortgage brokers, real estate sales people, etc. We are based in NJ but will open a satellite office in Florida or Texas or any other location for a qualified person.

We offer flexible hours, entrepreneurial opportunity and participation in company's growth.

Date Posted2017-09-21
Job CategoriesAccount Executive, Branch Manager
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TitleNational Sales Manager - PA Based
Company Centennial Lending Group, LLC
Job Information

Centennial Lending Group LLC, headquartered in Maple Glen PA, has experienced substantial development over the past year, expanding into multiple additional states in the Mid-Atlantic, Southeast, and Midwest.

Given this expansion, President and CEO Susan Meitner is seeking a dynamic Sales Executive that can lead their team throughout the rest 2017 and beyond while continuing the CLG expansion throughout their 15-state footprint.

The ideal candidate will have 15+ years in the mortgage industry, driven and energetic, able to work in a fast-paced environment, organized, sales focused, technologically savvy, a motivator and team player. Must be local or willing to relocate.

Founded in 2010, CLG is a privately held, full-service residential mortgage lender. Centennial Lending Group has been honored by Inc. 500 as one of the Fastest Growing Privately Held Companies, Philadelphia Magazine's Five Star Professional Awards, and the Mortgage Professional America Magazine's Hot 100 Award. For additional information, please contact CLG at joinus@clg-llc.com.

Date Posted2017-09-19
Job CategoriesAccount Executive, Management, Other
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